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Be aware of phishing attempts in which individuals spoof our main phone number, and call clients claiming to be from ConnectOne Bank in order to acquire financial information.

ConnectOne Bank employees will never call you to ask you for your online banking password or token numbers, pin, or personal information.
If you receive a suspicious call, text or email from someone claiming to be a ConnectOne Bank representative do not share any information or reply. If it is a suspicious call, please hang up immediately and contact either your local banker or our main line at 844-266-2548 to report the incident. 

ConnectOne Bank | A better place to be
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Be aware of phishing attempts in which individuals spoof our main phone number, and call clients claiming to be from ConnectOne Bank in order to acquire financial information.

ConnectOne Bank employees will never call you to ask you for your online banking password or token numbers, pin, or personal information.
If you receive a suspicious call, text or email from someone claiming to be a ConnectOne Bank representative do not share any information or reply. If it is a suspicious call, please hang up immediately and contact either your local banker or our main line at 844-266-2548 to report the incident. 

ConnectOne Bank | A better place to be
Main Site Search

Positive Pay

Use technology to help fight fraud
Use technology to fight fraud

Fraud remains a big challenge for businesses who process both electronic payments and paper checks. Some thieves cash fraudulent checks using stolen account numbers, while others alter dollar amounts on otherwise legitimate checks.

Positive Pay* is an automated detection tool that protects your business against altered, forged, and counterfeit checks and electronic payments (ACHs). The system compares inclearing transactions against what has been entered as "authorized" when a check is presented or "allowed" in the case of an ACH.

Here's How It Works

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Submit Details

Within Business Online Banking, you set the parameters on which items are approved for payment. 

  • For ACHs, establish rules to allow transactions within certain parameters and from authorized originators
  • For checks, the system will cross-reference payee names from the file you import

 

 

 

 

Verification

If an ACH debit from a non-approved originator is presented and does not match your rules, you will be able to review it and approve or return the transaction.

Any discrepancies for checks will generate as an exception for you to review and pay or return.

You can review ACHs and/or checks awating approval and decision them in Business Online Banking or right from our Business mobile app! We'll hold the item until the system cutoff time that same business day. 

Don't Forget to Review Your Exceptions

Set up alerts to receive an email and/or txt message to notify you when an item needs your review so you never miss a payment.

You can manage your alerts in Business Online Banking.

Ready to enroll in Positive Pay?

Get Started Now

 

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Fill out the form below and your dedicated banker will be in touch to finish the process. 

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How can we help you?

Contact a ConnectOne Bank representative to learn more.

*All businesses must enroll in Positive Pay when opening any business checking and/or business money market checking account. Positive Pay is a service enabled in Business Online Banking that can prevent check and ACH fraud on your account. The monthly fee for Positive Pay is as follows: $50 for 1-2 accounts; $100 for 3-4 accounts; $150 for 5 or more accounts. Once your account is successfully opened, a ConnectOne Bank representative will contact you to set up Positive Pay for your account. You may elect not to enroll in Positive Pay, and will be required to sign a Positive Pay Opt-Out Agreement.

You come first. We aren't like those other banks.

At ConnectOne Bank, we understand that little things matter and focus on those things when providing personal and business banking solutions for our clients.

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