Privacy Policy
Rev. 04/2025
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Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Social Security number and account balances
- Account Transactions and checking account information
- Employment information and wire transfer instructions
When you are no longer our customer, we continue to share your information as described in this notice.
All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' Personal information; the reasons ConnectOne Bank chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information
Does ConnectOne Bank share?
Can you limit this sharing?
Yes
No
For our marketing purposes - to offer our products and services to you
Yes
No
For our joint marketing with other financial companies
No
We don't share
For our affiliates' everyday business purposes - information about your transactions and experiences
No
We don't share
For our affiliates' everyday business purposes - information about your creditworthiness
No
We don't share
For our affiliates to market to you
No
We don't share
For nonaffiliates to market to you
No
We don't share
ConnectOne Bank
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
We collect your personal information, for example, when youOpen an account or apply for a loanProvide account information or make a wire transferShow your government-issued IDWe also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Federal law gives you the right to limit only
- Sharing for affiliates’ everyday business purposes-information about your creditworthiness
- Affiliates from using your information to market to you
- Sharing for non affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Companies related by common ownership or control. They can be financial and non-financial companies.
- ConnectOne Bank does not share with our affiliates
Companies not related by common ownership or control. They can be financial and non-financial companies.
ConnectOne Bank does not share with non affiliates so they can market to you
A formal agreement between non affiliated financial companies that together market financial products or services to you.
ConnectOne Bank does not jointly market
Other important information
Other Privacy Statement
SMS Terms and Conditions
SMS Consent Communication:
The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications:
If you have consented to receive text messages from ConnectOne Bank, you may receive messages related to the following:
- customer service messages
- conversational messages
Message Frequency:
Message frequency may vary. This is completely dependent on the customer. We will never reach out to you via a SMS message unless you request to send a message to ConnectOne Bank.
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-in method:
You may opt-in to receive SMS messages from ConnectOne Bank in the following ways:
- by filling out a form on our website
Opt-out method:
You can opt-out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive.
Additional Options:
- If you do not wish to receive SMS messages, you can choose not to message ConnectOne Bank.
- For assistance, text "HELP" or contact 844-266-2548.
Please note, you may request a hard copy of this disclosure by visiting your local branch or calling us at 844-266-2548.
ConnectOne Bank offers financial products and custom solutions to help our clients achieve financial prosperity for themselves, their family and their business. Explore our offerings online, including checking and savings accounts, business bank accounts, business loans, mortgages, home equity loans and much more. Bank online or at one of our convenient New Jersey, New York, and South Florida locations.
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ConnectOne Bank is not responsible for accuracy, security, content, or services offered by other websites; we encourage you to view privacy & security disclosures of all websites you visit as they may be different than those of ConnectOne Bank.
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Email disclaimer
Email is not a secure transmission route. Thus we ask that you never send sensitive personal information like Social Security numbers, Account numbers, Credit Card numbers or any type of password via email to ConnectOne Bank or anyone else. Please call us when submitting this information. Please click Send an Email to continue...