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Federal Government Shutdown Assistance

Support for affected clients.

About
About
Contact
Contact
If You’re Impacted

ConnectOne Bank is here to support our clients who have been impacted by the Federal Government Shutdown. 

If you’re a client of ConnectOne Bank who is a federal employee currently affected by a delay in pay or benefits, please reach out to us. Our team will work with you to identify the best solutions available during this time.*

We are here to help you with:

  • Payment assistance programs
  • Flexible options to help manage cash flow disruptions
  • Temporary fee waivers

To discuss your options, please contact consumerloans@cnob.com for support.

What’s Not Affected by the Shutdown

Rest assured, your ConnectOne Bank accounts and services remain fully operational.

  • Everyday Banking: Your checking, savings, and digital banking services continue without interruption. The Federal Reserve remains operational, ensuring smooth processing of checks, wire transfers, and electronic payments.
  • Deposit Protection: Your deposits are FDIC insured up to the standard insurance limits — providing you with continued safety and security.
  • Overdraft Fees: Personal accounts will not be charged overdraft fees.

We’re Here With You

This moment may be temporary — but our support isn’t.

We’re committed to helping you navigate this period with confidence and care. Please reach out to discuss how we can support you today.

Stay Vigilant Against Scams

If you’re unsure about a message you receive, call the number on the back of your debit card or visit our Security Center to learn how to protect yourself.

Unfortunately, periods of uncertainty often attract fraudsters.

Be cautious of unsolicited calls, texts, or emails claiming to be from your bank. ConnectOne will never ask for your personal or account information via text or email.

Request an Appointment

Fill out the form below to request an appointment to meet with a banker at the location and time convenient for you. Saturday appointment requests must be made by 4PM on Friday.

A banker will contact you to confirm your requested appoinment time.

Please do not include any sensitive information such as account or social security numbers.

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We're here with you.

This moment may be temporary — but our support isn’t.

Contact Us

1 No monthly maintenance fee. No fees for cash processing/deposits. No incoming wire fees. No monthly minimum balance requirement. No fees if the number of transactions is 500 or less per statement cycle. If that limit is exceeded, a $25.00 fee will be charged per statement cycle. Please contact your local banker for a complete list of service charges. Additional fees apply for Positive Pay and wire transfers. The Small Business Checking Account is not eligible for Remote Deposit Capture Scanner or other cash management solutions such as ACH Origination, lockbox. or Sweep accounts. Minimum to open a Small Business Checking account is Sl00.00.

2 All businesses must enroll in Positive Pay when opening any business checking and/or business money market checking account. Positive Pay is a service enabled in Business Online Banking that can prevent check and ACH fraud on your account. The monthly fee for Positive Pay is S25 per account. Once your account is successfully opened, a ConnectOne Bank representative will contact you to set up Positive Pay for your account. You may elect not to enroll in Positive Pay and will be required to sign a Positive Pay Opt-Out Agreement

3 Zelle@ and the Zelle® related marks are wholly owned by Early warning Services. LLC and are used herein under license. To send or receive money with a small business, both parties must be enrolled with Zelle® directly through their financial institution's online or mobile banking experience. Transactions between enrolled users typically occur in minutes. Your business must have an existing relationship of 30 calendar days or longer with ConnectOne Bank to enroll in Zelle for Small Business.

4 Fees and features of Autobooks subject to change based on terms and condition of the service. Autobooks Service agreement is presented at enrollment and is available on request by contacting Autobooks support. To use Auto books through ConnectOne Bank. you must have an active business checking account to be enrolled in Business Online Banking, and accept the Autobooks Terms and Conditions upon enrollment. ConnectOne Bank's privacy and security policies do not apply to 1he Autobooks website or platform.

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