Federal Government Shutdown Assistance
Support for affected clients.
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If You’re Impacted
ConnectOne Bank is here to support our clients who have been impacted by the Federal Government Shutdown.
If you’re a client of ConnectOne Bank who is a federal employee currently affected by a delay in pay or benefits, please reach out to us. Our team will work with you to identify the best solutions available during this time.*
We are here to help you with:
- Payment assistance programs
- Flexible options to help manage cash flow disruptions
- Temporary fee waivers
To discuss your options, please contact Kevin Santacroce at ksantacroce@cnob.com for support.
What’s Not Affected by the Shutdown
Rest assured, your ConnectOne Bank accounts and services remain fully operational.
- Everyday Banking: Your checking, savings, and digital banking services continue without interruption. The Federal Reserve remains operational, ensuring smooth processing of checks, wire transfers, and electronic payments.
- Deposit Protection: Your deposits are FDIC insured up to the standard insurance limits — providing you with continued safety and security.
- Overdraft Fees: Personal accounts will not be charged overdraft fees.
We’re Here With You
This moment may be temporary — but our support isn’t.
We’re committed to helping you navigate this period with confidence and care. Please reach out to discuss how we can support you today.
Stay Vigilant Against Scams
If you’re unsure about a message you receive, call the number on the back of your debit card or visit our Security Center to learn how to protect yourself.
Unfortunately, periods of uncertainty often attract fraudsters.
Be cautious of unsolicited calls, texts, or emails claiming to be from your bank. ConnectOne will never ask for your personal or account information via text or email.
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* Loans requests/applications subject to qualification requirements. Program is subject to change at any time, without notice.
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